Refund policy

At Viksi&Co, every order is carefully inspected and packaged before shipping.

All sales are final, and we do not accept returns or exchanges. Please review product descriptions, photos, dimensions, and other details carefully before placing your order.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include your order number and clear photos of the item and packaging. We will review the issue and work with you to provide an appropriate resolution.

Please note:

• Slight variations in color or appearance may occur due to lighting, screen settings, or individual product variations.

• Gift sets and bundles are sold as complete sets and are not eligible for partial returns or refunds.

• We do not offer refunds for change of mind or personal preference.

Questions about your order?
Please contact us through our Contact page. We’ll be happy to help. 💜