Shipping policy

At Viksi&Co, we carefully prepare and package every order to help ensure it arrives safely.

Order Processing
Orders are typically processed within 1–3 business days. Processing times may be extended during holidays, promotions, or periods of high order volume.

Shipping & Delivery
Available shipping options and rates are displayed at checkout. Delivery times vary depending on the destination, shipping method, and carrier. Please note that delivery estimates are not guaranteed, and carrier delays may occasionally occur.

Tracking
Once your order has shipped, tracking information will be provided when available. Please allow some time for tracking updates to appear after your package has been accepted by the carrier.

International Shipping
International shipping is available to select destinations. Shipping rates and available services are displayed at checkout. International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer.

Shipping Address
Please make sure your shipping address is complete and correct before placing your order. Viksi & Co is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.

Lost or Delayed Packages
If your package appears to be significantly delayed or lost, please contact us at viksiandco@gmail.com. We’ll be happy to help you review the available tracking information and determine the appropriate next steps.